All BashaTour products are digital travel resources: courses, templates, script libraries, trip blueprints, and downloadable tools. Once purchased, they are delivered instantly and remain accessible in your account forever. Because of this immediate and permanent access, digital products are generally non-refundable and non-exchangeable.

We do, however, stand behind everything we sell. Refunds or remedies are gladly provided in the following situations:

• A technical problem on our side prevents you from accessing or downloading the materials (broken links, platform errors, corrupted files, etc.).
• A scheduled live call, consultation, or planning session we promised cannot be delivered as described.
• Any other rare situation where the product is materially not as advertised.

How it works: Simply email us within 14 days of purchase with a brief explanation and your order details. Our team will respond within 24 hours (usually much faster) and resolve the issue by re-delivering access, providing an alternative format, replacing the item, or issuing a full or partial refund—whichever makes you whole again.

Our goal is always the same: you should feel completely satisfied and fairly treated. We review every request personally and with generosity, while protecting the nature of instantly delivered digital content.